Shipping · All items are shipped from London, customs and tax charges are to be paid by the customer and non-refundable.
Returns · Standard orders can be returned or exchanged within 14 days of delivery. Return and exchange shipping costs are covered by the customer, as well as the responsibility for items lost or damaged in transit. To request a return or exchange, please email me at [joana.a.kazmaier.com]. Make sure items are returned in their original condition and packaging. Custom sizes and special orders can’t be returned.